Frequently Asked Questions

First, you will need to schedule a viewing of the rental property.  Once you have completed the tour of the desired rental property, you will be able to complete our online application.  We want to be sure that you like both the inside and outside of the property you will be moving into.

The best way to schedule a showing is via our website or syndicate website partner (example would be Zillow).  Also, be prepared to use our online scheduling platform, Showdigs, with the date/time that works best for you. Our office hours are Monday-Friday from 9am-4pm; this remains by appointment only.

We use our partner Showdigs to offer showings virtually 7 days a week from 10am-5pm. Hours may change based on time of year/season. We will work with you to accommodate your showing time preference, but please consider having a couple alternate times as a backup.

No, unfortunately we do not pre-screen applicants for approval.

No, unfortunately we do not pre-screen applicants for approval.

Our application fee is $45.00 per person.  This is a NON-REFUNDABLE fee.

No, the application fee applies to only one person.  Therefore, each person over the age of 18 must complete an application and be placed on the lease.

Our application process begins by having you fill out our online application form.  Once completed, and your application fee has been successfully paid, we will run various background checks on all applicants.  Verification of rental history and employment will also be determined.

We do our best to be complete and thorough with our application process, and our standard processing time is within 24-48 hours.

Once your application has been approved, you will have 24 hours to turn in your Holding Fee.  We will not allow anyone else to place money down on this property during that time.  The Holding Fee is equal to one month’s rent and is required to be paid online via our Resident Portal.

Your Holding Fee is only refundable if a change in the conditions of tenancy occurs after we receive your Holding Fee.  Your Holding Fee money will be applied towards your total move-in costs.  However, if the applicant(s) choose to withdraw their application, your Holding Fee is NON-REFUNDABLE.

Move-in costs typically include your first month’s Rent and Security Deposit (possibly pet deposits and HOA fees associated with the property).  As each property is different, please review the individual web page listing for that property’s Rent and Security Deposit amount.  All deposits are refundable.  All fees are non-refundable.

The acceptance of pet(s) varies by property; please review the individual web page listing for that individual property description.

Our typical pet deposit is approximately $500.00 per cat and $500.00 per dog.  Your pet deposit is fully refundable, less any applicable pet fee and any charges warranted from the tenancy. Deposit may vary by property so check each listing.

Please consult the individual web page listing to determine who pays for the utilities.  In most cases, residents are responsible.

Unfortunately, we do not take property measurements due to legalities.  However, if the square footage is known, it will be indicated on the web listing.

We must receive formal notice via our online Resident Portal at least twenty (20) days prior to your move-out date.  Then, on the day of your move-out, you’ll be required to return all your rental property keys to our office.  Once we receive all of your keys, this will terminate your tenancy.

No, unfortunately we do not offer any rentals that come furnished.